Every item in the shop has been weighed.
Your total order weight is used to calculate the cost. You can check
our figures using the link below.
Royal Mail Price Finder
Unfortunately we have to use the Packet rate
for all orders. DHL is often the cheapest delivery service for orders
of over 4Kg. We do not even add charges for the
packaging we use and our time.
We DO NOT make extra money by
charging high shipping charges.
The checkout process starts by offering
every apropriate shipping option available for the weight of your
order. You can normaly choose betwen 1st and 2nd with signed for as an
option. Heavier packages will usualy go by DHL. We do our best to ship
within 48 hours of
payment clearing. Unfortunately the rest of the delivery time is down
to the carrier. We do our best and then it is up to them.
We used to send everthing second class
[signed for] but that adds to the shipping cost. We shipped that way to
ensure we did not fall fowl of disshonest people. These days we get a
Certificate of Posting for each item which is free and gives us (and
you) the same peace of mind without the extra cost. We hope that we all
benefit from this change of policy.
COLLECTIONS
Look up our Post Code on a map. You are
welcome to collect from us by prior arrangement but seeing where we
are, I doubt if we will be seeing many of you.
FREE POSTAGE for
orders over £30
If your combined invoice total (before
postage) comes to over £30, and you have asked for
a combined invoice, we will ship to you FREE. This offer applies to UK
addresses only.
RETURNS
So far it has not happend but one day it
might. Should you have a problem with something you bought from us;
1 - Contact us. We may be able to sort it out without the bother of
returning the item.
2 - If agreed, send the item back to us and we will refund the invoice
value for the item and postage.
We hope you never need to use the above.
If you have any questions, please click on the Contact Us link and send
us a message.
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